At Permanent Makeup Charlotte, we operate by appointment only to ensure each client receives the personalized attention they deserve. To book your appointment, a $50 deposit is required to secure your spot. This deposit ensures your commitment to the appointment and allows us to prepare thoroughly for your session. Our services are highly detailed and customized, which means we dedicate significant time and resources to each appointment. Please note that we cannot accommodate walk-ins due to the meticulous nature of our work. Booking in advance helps us manage our schedule efficiently and ensures you get the best possible service.
Punctuality is crucial at Permanent Makeup Charlotte. We ask clients to arrive on time to complete necessary paperwork and settle in before the procedure. If you arrive 15 minutes or more past your scheduled time, your appointment may be canceled, and your deposit forfeited. This policy helps us manage our schedule efficiently and maintain high standards of service for all clients. We understand that delays can happen, so if you anticipate being late, please call us as soon as possible. Our goal is to accommodate everyone fairly while maintaining the quality of our services.
We understand that life happens and plans can change. However, we require a minimum of 48 hours (2 business days) notice for cancellations or rescheduling. This advance notice allows us to accommodate other clients who may be waiting for an appointment slot. Failure to provide adequate notice will result in forfeiture of your deposit. Our policy ensures that our schedule remains organized and that all clients receive the attention they deserve. If you need to reschedule, please contact us as soon as possible to find a suitable new appointment time. Your cooperation is greatly appreciated.
Missing an appointment without prior notice disrupts our schedule and affects other clients. If you do not show up for a scheduled appointment, your deposit will be forfeited. For any client who misses or cancels two appointments, full payment will be required prior to booking any future appointments. This policy ensures we can continue to offer top-quality services to all our clients. We value your time and our own, and this policy helps us maintain a professional and reliable environment. Please be considerate of our schedule and the needs of other clients.
A $50 deposit is mandatory to confirm all appointments at Permanent Makeup Charlotte. This deposit is applied to your final balance and is non-refundable if you cancel or reschedule outside of our 48-hour policy. This policy helps us manage our bookings effectively and guarantees your commitment to the appointment. Deposits also allow us to prepare adequately for your service, ensuring you receive the best results. We appreciate your understanding and cooperation with this policy. For touch-up procedures, the same deposit and cancellation policies apply to ensure continuity in our service standards.
We accept a variety of payment methods for your convenience, including PayPal, cash, and all major credit cards. Please note that we do not accept personal checks. The remaining balance for your service is due immediately upon completion. Ensuring prompt payment helps us maintain our high standards of service and efficiency. We strive to make the payment process as smooth and straightforward as possible for all clients. If you have any questions about our payment policies, please feel free to contact us.
To ensure a serene and focused environment for all clients, we kindly request that you do not bring guests or pets to your appointment. Our studio is designed to provide a calm atmosphere where our artists can concentrate on delivering exceptional results. Your cooperation in adhering to this policy is greatly appreciated and ensures the best possible experience for everyone. This policy also helps us maintain hygiene and safety standards in the studio. We understand that this may be inconvenient, but it is in the best interest of all our clients and staff. Thank you for your understanding and support.
Did you know? Permanent makeup is not only a time-saver but also a confidence booster, providing a flawless look that lasts all day, every day.
Your understanding and adherence to these policies help us provide the best possible service to all our clients. If you have any questions or need further clarification, please do not hesitate to contact us.